SaleSmartly AI AgentUnclaimed profile

Omnichannel AI customer-service inbox for cross-border merchants — one dashboard, 10+ channels, 100+ languages.

Task: Supporting CustomersUse case: Multi channel customer communication and ai powered customer service automation

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Official tutorial

Community tutorials

Summarized from 1 community tutorial · July 2026

What you need

Access: Free trial
Runs on: Web app
You’ll need: Social media/messaging account (Telegram, WhatsApp, Instagra
Telegram BotFather token (if automating Telegram)
Skill level: No code — point and click
Setup time: about 5 minutes

Worth knowing: New automation flows save as Draft and must be manually switched to Activated before they actually go live to visitors.

Summarized from 1 community tutorial · July 2026

Highlights

Unified omnichannel inboxWhatsApp, Instagram, Messenger and Telegram messages all land in one shared chat list instead of separate apps.
No-code visual bot builderDrag-and-drop trigger and action blocks build an auto-reply flow without any coding.
One-time welcome bot with quick-reply buttonsTriggers a greeting only on a visitor's first message and offers clickable FAQ/contact-a-human buttons.
Real-time chat translationAutomatically translates an incoming foreign-language message to the agent's language and translates the reply back.
AI robot agent tied to a knowledge baseVendor flow shows creating a knowledge base, attaching it to an AI agent, then wiring that agent into an auto-reply robot per channel.

Summarized from 1 community tutorial · July 2026