Resolve support tickets — Automating Workflows (Top 50 of 354)

Agents that read, answer, and close support tickets without a human in the loop.
1. Salesforce Agentforce Unclaimed
4 community tutorials 3 channels 3.8K views
No reviews yet
Supporting Customers · General

Salesforce's platform for building autonomous CRM agents that resolve support cases, drive sales, and automate operations.

  • Web app
  • Some setup
What you need
You’ll need
Salesforce org with Agentforce enabled · Existing flows/flex templates for actions · Case/account data to act on

Summarized from tutorials, including the vendor’s own

2. YourGPT Unclaimed
1 community tutorial 1 channel 24.6K views
No reviews yet
Supporting Customers · General

No-code platform to build AI chatbots and agents that automate customer support, sales, and operations.

  • Free trial
  • Web app
  • No code
What you need
You’ll need
Website or content URL to train the agent on · Third-party telephony (e.g. Twilio) for phone numbers

Summarized from community tutorials

3. Sarvam Samvaad Unclaimed
10+ community tutorials 3 channels 1.9K views
No reviews yet
Supporting Customers · General

Build multilingual voice and chat AI agents that handle Indian-language customer support across phone, WhatsApp and web.

  • Free tier
4. SysAid Copilot Unclaimed
5 community tutorials 2 channels 30.6K views
No reviews yet
Supporting Customers · General

Generative-AI copilot for the IT service desk — self-service chatbot, email bot, and agent assist that auto-resolve and route IT tickets.

  • Free trial
  • Web app
  • No code
What you need
You’ll need
Existing SysAid ITSM/ticketing setup · Docs/SharePoint content for the data pool · Microsoft Teams (optional integration)
Worth knowing
Chatbot answers carry a visible quality score and can be low-confidence, so admins must monitor and manually fine-tune answers to keep them accurate.

Summarized from community tutorials

5. Pylon Unclaimed
No reviews yet
Supporting Customers · B2b support

AI-native B2B support platform — unified help desk with AI agents that triage, route, and resolve tickets across every channel.

  • Free trial
6. Chatbase Unclaimed
4 community tutorials 4 channels 517 views
No reviews yet
Supporting Customers · General

Build and deploy AI agents that resolve customer-support tickets across chat, email, messaging, and voice.

  • Free tier
  • Web app
  • No code
What you need
You’ll need
Website URL, PDFs, or documents to train on · Shopify store (for widget embed example) · Facebook/Instagram account (for social integrations)
Setup
about 8 min
Worth knowing
Free plan only unlocks the basic chat widget; newer AI models, voice mode, actions, and channel integrations (Shopify, WhatsApp, Instagram) require a paid plan.

Summarized from tutorials, including the vendor’s own

11. Front AI Unclaimed
No reviews yet
Supporting Customers · General

AI customer service platform that unifies every channel and resolves support tickets with Autopilot and Copilot.

  • Free trial
  • Web app
  • No code
What you need
You’ll need
Shared team inbox / business email · CRM or system-of-record for dynamic objects (optional)

Summarized from tutorials, including the vendor’s own

17. Mia Unclaimed
No reviews yet
Supporting Customers · General

InBot's Portuguese-language AI assistant — enterprise customer service automated with agents, microagents and system integrations.

18. GPT Maker Unclaimed
No reviews yet
Supporting Customers · General

No-code platform for building AI virtual attendants that handle support, qualify leads, and book meetings on WhatsApp and Instagram.

  • Free trial
22. Toolzz Unclaimed
No reviews yet
Supporting Customers · General

Brazilian no-code platform for AI agents that handle customer service on WhatsApp and social — plus voice agents and a corporate LXP.

  • Free trial
24. Blip Unclaimed
6 community tutorials 4 channels 397 views
No reviews yet
Supporting Customers · General

Enterprise no-code platform to build AI chatbots that automate customer service, sales, and commerce across messaging channels.

  • Paid only
  • Desktop app
  • No code
What you need
Also runs on
Web app
You’ll need
Microphone access · macOS or Windows device · Email account for signup · A spare function/hotkey for push-to-talk
Setup
about 5 min
Worth knowing
You must say the wake phrase 'Hey Blip' before a command or it just transcribes your words literally instead of drafting for you; one reviewer also hit an email-confirmation failure during signup.

Summarized from community tutorials

25. PolyAI Unclaimed
7 community tutorials 2 channels 2K views
No reviews yet
Supporting Customers · General

Lifelike enterprise voice AI agents that answer customer-service calls and resolve inquiries around the clock.

  • Paid only
26. WotNot Unclaimed
No reviews yet
Supporting Customers · General

No-code platform to build AI chatbots that automate customer support, qualify leads, and book appointments across web and messaging.

  • Free trial
27. Zammo Agents Unclaimed
No reviews yet
Supporting Customers · General

No-code AI support agents that answer with your data and complete requests across IVR, chat, and SMS — deployed in your Azure tenant.

  • Paid only
29. NiCE CXone Unclaimed
9 community tutorials 2 channels 1.2K views
No reviews yet
Supporting Customers · General

Enterprise AI platform that automates and orchestrates customer service across every channel.

  • Paid only
  • Web app
  • No code
What you need
You’ll need
Company-provisioned CX1 agent login · Chrome or Edge browser · Headset for softphone calls · IT/admin-configured deployment
Worth knowing
Which buttons, statuses, and features you see depends entirely on your company's deployment and role permissions, so your screen may look very different from the demo.

Summarized from tutorials, including the vendor’s own

32. Kustomer AI Unclaimed
No reviews yet
Supporting Customers · General

AI-native customer-service CRM that autonomously resolves support conversations and augments live agents on a unified customer timeline.

  • Paid only
  • Web app
  • No code
33. A8Chat Unclaimed
No reviews yet
Supporting Customers · General

Low-code builder for AI virtual assistants that handle customer and IT-helpdesk support conversations at scale.

  • Free trial
35. Holy Grail Unclaimed
No reviews yet
Supporting Customers · General

No-code platform for GDPR-compliant AI assistants — chatbots, search, co-pilots and voice agents built on your own company knowledge.

  • Free tier
36. LiveX AI Unclaimed
5 community tutorials 3 channels 2.7K views
No reviews yet
Supporting Customers · General

Human-like AI agents that resolve support, prevent churn, and boost conversions across chat, voice, and physical touchpoints.

  • Paid only
  • Web app
  • No code
What you need
You’ll need
Existing website/FAQ content, PDFs, or videos to train the a · A live website or app to embed the chat/avatar widget

Summarized from community tutorials

38. Joe Unclaimed
4 community tutorials 3 channels 257 views
No reviews yet
Supporting Customers · General

No-code chatbot platform to automate customer chat on web, app, and Messenger — with human handoff.

  • Free trial
  • Web app
  • No code
39. Quickchat AI Unclaimed
2 community tutorials 2 channels 586 views
No reviews yet
Supporting Customers · General

Custom AI agents that autonomously resolve customer support, sales, and ecommerce chats across web, WhatsApp, Slack, and helpdesks.

  • Free tier
  • Web app
  • Some setup
What you need
You’ll need
Written knowledge base document · Use case approved by Quickchat (~24hrs) · WhatsApp Business phone number · Meta Business account

Summarized from tutorials, including the vendor’s own

41. Serval Unclaimed
5 community tutorials 2 channels 663 views
No reviews yet
Supporting Customers · It helpdesk

AI-native ITSM that resolves IT help desk tickets, access requests, and onboarding from natural language — with approval gates and full audit trails.

  • Paid only
  • Web app
  • Some setup
What you need
Also runs on
Slack · CLI · API · Self-hosted
You’ll need
Slack, Teams, or email workspace · Google account for SSO onboarding · API credentials for target apps · Existing ITSM tool (optional, for sync)

Summarized from tutorials, including the vendor’s own

42. Hoory AI Unclaimed
No reviews yet
Supporting Customers · General

All-in-one AI customer support platform with trainable assistants, chatbots, live chat, and call-center automation.

  • Free trial
  • Web app
  • No code
What you need
You’ll need
Hoory AI account · Inbox/channel configured in Hoory AI

Summarized from tutorials, including the vendor’s own

43. Tars AI Agents Unclaimed
No reviews yet
Supporting Customers · General

No-code platform for building conversational AI agents that automate customer support and qualify leads across web, WhatsApp, and Slack.

  • Free tier
  • Web app
  • No code
What you need
You’ll need
Tars account (hellotars.com) · Web browser
Setup
about 2 min

Summarized from tutorials, including the vendor’s own

44. Five9 Voice AI Agents Unclaimed
No reviews yet
Supporting Customers · General

Agentic AI voice agents that resolve customer-service calls and hand off to humans when needed

  • Paid only
  • Web app
  • Some setup
What you need
You’ll need
Five9 contact center platform account

Summarized from tutorials, including the vendor’s own

45. Askli Unclaimed
No reviews yet
Supporting Customers · General

No-code platform to train a ChatGPT chatbot on your own data and deploy it across web, WhatsApp, and Slack to deflect support tickets.

  • Free tier
46. Unisson Unclaimed
No reviews yet
Supporting Customers · Customer success

AI subject-matter experts that learn any product in 15 minutes and run onboarding, migrations, and integrations for customer-facing teams.

  • Paid only
48. Hugo Unclaimed
8 community tutorials 2 channels 238 views
No reviews yet
Supporting Customers · General

Crisp's AI agent that resolves customer-support tickets end-to-end across chat, social, and messaging

  • Free trial
  • Web app
  • Some setup
What you need
You’ll need
An existing Crisp account with the AI agent (Hugo) set up
Worth knowing
High-volume topics still require the user to manually review conversations and improve knowledge base content, since the tool only flags gaps rather than fixing them automatically.

Summarized from community tutorials

49. Adam Intop Unclaimed
No reviews yet
Supporting Customers · General

Autonomous AI agent that resolves 60%+ of IT support tickets for MSPs without human intervention.

  • Free trial
  • Web app
What you need
Also runs on
Desktop app
You’ll need
Optimum Desk platform account · MSP ticket intake (email/phone/endpoint agent)

Summarized from tutorials, including the vendor’s own

50. Botmaker Unclaimed
No reviews yet
Supporting Customers · General

Conversational-AI platform to automate customer service and sales chatbots across WhatsApp and every channel.

  • Free tier
  • Web app
  • No code
What you need
You’ll need
Botmaker account/project

Summarized from tutorials, including the vendor’s own